Waive Guest Verification for Direct Bookings

Problem Statement:

• Direct bookings can be flagged for manual review (e.g., when guests use keywords like "party" in their message)
• Unlike Airbnb and VRBO bookings where you can waive guest verification and rental agreements, direct bookings don't offer this option
• This means you can't self-approve bookings from people you know (like family) who triggered verification unintentionally

Current Workaround:

• You can waive guest verification and rental agreements for Airbnb and VRBO bookings
• For direct bookings, you're stuck waiting for Hospitable's support team to complete manual review

Impact:

• Delays in approving bookings, especially urgent ones (like tonight's reservation)
• No control over the verification process for direct bookings
• Inconsistent experience between OTA and direct booking channels

Proposed Solution:

• Add the ability to waive guest verification for direct bookings, similar to the existing option for Airbnb and VRBO
• Allow hosts to self-approve direct bookings without waiting for manual review

Unlock:

• Full control over verification for all booking channels
• Ability to quickly approve bookings from trusted guests (family, friends)
• Consistent experience across OTA and direct bookings