Webhook/Trigger for Cleaning Task Completion
Problem Statement:
- Hospitable currently has no webhook or notification event that fires when a cleaning task is marked as completed
- External systems cannot automatically detect when a cleaner finishes a job
- This creates a gap in automation workflows that depend on knowing when cleaning is done
Current Workaround:
- Manually checking the task status in Hospitable to see when cleaning is completed
- Sending guest messages based on timing rather than actual cleaning completion
Impact:
- Requires manual monitoring to know when cleaning is done
- Cannot automate guest notifications based on actual cleaning completion
- Limits integration possibilities with external systems
Proposed Solution:
- Add a webhook endpoint that triggers when a cleaning task is marked as completed
- Alternatively, add a trigger that can initiate automated guest messages when cleaning is completed
Unlock:
- External systems can automatically detect when cleaning is done
- Automated guest notifications can be sent based on actual cleaning completion
- Enables integration workflows that depend on cleaning completion events
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Comments1
Coffee Starlight
Jul 11
YES! It would be such a huge help to have Hospitable integrate a automated message workflow that is triggered by a cleaning being completed. Messaging guests about an early check-in once I’ve manually checked the cleaning status in Hospitable or message my cleaners is one of the most important and time consuming manual tasks I do on a weekly basis. While I don’t upsell the early check-in, it goes a long ways towards a better guest experience.