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Webhook/Trigger for Cleaning Task Completion

Problem Statement:

  • Hospitable currently has no webhook or notification event that fires when a cleaning task is marked as completed
  • External systems cannot automatically detect when a cleaner finishes a job
  • This creates a gap in automation workflows that depend on knowing when cleaning is done

Current Workaround:

  • Manually checking the task status in Hospitable to see when cleaning is completed
  • Sending guest messages based on timing rather than actual cleaning completion

Impact:

  • Requires manual monitoring to know when cleaning is done
  • Cannot automate guest notifications based on actual cleaning completion
  • Limits integration possibilities with external systems

Proposed Solution:

  • Add a webhook endpoint that triggers when a cleaning task is marked as completed
  • Alternatively, add a trigger that can initiate automated guest messages when cleaning is completed

Unlock:

  • External systems can automatically detect when cleaning is done
  • Automated guest notifications can be sent based on actual cleaning completion
  • Enables integration workflows that depend on cleaning completion events
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Comments1

  • Coffee Starlight

    •

    Jul 11

    YES! It would be such a huge help to have Hospitable integrate a automated message workflow that is triggered by a cleaning being completed. Messaging guests about an early check-in once I’ve manually checked the cleaning status in Hospitable or message my cleaners is one of the most important and time consuming manual tasks I do on a weekly basis. While I don’t upsell the early check-in, it goes a long ways towards a better guest experience.