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When a guest does a same day booking it adds the messaging rule "good news the property is available the day before"... not sure how to stop that message from being included

Status: Rejected1 comment

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Comments1

  • Emily Tunggala

    Team•

    Jun 16, 2025

    Hi @goldenreefcondollc@gmail.com !

    I took a peek at your account, and our suggestion is to create a different check-in message for last minute bookings. The one you have now is perfect, but since it contains things that are irrelevant to last minute bookings you might want to tweak it a bit.

    You can prevent messages from sending on last minute bookings by checking this box:

    Here’s a help article on adapting your messages to better handle last minute bookings.

    https://help.hospitable.com/en/articles/1156927-tutorial-adapt-your-booking-confirmation-for-last-minute-bookings