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Improve Host > Guest Communication over Email

We want to help hosts put their best foot forward when they're interacting with their guests over email, be it for communication, sending property updates, offering discounts, etc.

We do this by allowing users to customize their brand attributes in email templates (like sender name, domain, etc.)

Status: Backlog4 comments

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Comments4

  • Silver River

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    Jan 28

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    Merged request

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    1 vote

    Branding for email communication

    Allow branding for email

    Communications to be from

    The property management company vs just Hospitable. Super Important for Brand identify from Either direct or 3rd Party hosting platforms.

  • Blue Raccoon

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    Nov 11, 2025

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    Merged request

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    1 vote

    Guest Notification with host branding

    It would be nice after all of the effort to brand our properties and websites to have hospital notifications and auto messages from gosts ton include the branding insted of say this message is bring send using hospital.com.

    Just my thoughts aftr all the effort we put in to promote our properties.

    Example of a message sent via hospitable on behalf of my property.

    Mike M

  • Coral Cucumber

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    Mar 12, 2025

    Please include me in this pilot. Thanks.

  • Copper Pickle

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    Jul 23, 2024

    Right now the “from” is the property name, which is designed for SEO and other factors. The from should rather reflect the sender, which is the host. Ideally I’d be able to customize it using fields like host name and property name.