When a rental agreement is required and the guest hasn't signed it, Hospitable only sends 2 Guest Portal task reminders. If the guest doesn't sign, admins have no visibility into who hasn't completed the agreement until check-in, which creates a poor customer experience.
I’m requesting better visibility into unsigned agreements and the ability to send additional reminders prior to check-in if unsigned.
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Comments3
Copper Canary
Aug 17
When a rental agreement is required and the guest hasn't signed it, Hospitable only sends 2 Guest Portal task reminders. If the guest doesn't sign, admins have no visibility into who hasn't completed the agreement until check-in, which creates a poor customer experience.
I’m requesting better visibility into unsigned agreements and the ability to send additional reminders prior to check-in if unsigned.
Rose Crater
Sep 19, 2025
•Merged request
•1 vote
Send time for guest portal reminders should be based on ...days prior to arrival, not based on when the task was created
Harlequin Zipper
Jul 15, 2025
we need this!! our message keeps going out super late at night.