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Customization of direct booking widget

Allow users to customize and brand the direct booking widget, specifically the request to book and confirmation page so guests don't feel they've left the hosts site.
Status: Backlog2 comments

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Comments2

  • Purple Apple

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    Mar 10

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    Merged request

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    4 votes

    Allow Hosts to Customize the “Request to Book” Button Text

    On direct booking sites, small UX elements can significantly impact conversion rates, especially the primary booking button.

    The current “Request to Book,” introduces friction. The word “request” implies approval is required, which may reduce confidence and increase drop‑off during checkout.

    For hosts investing in paid ads and direct booking optimization, even minor language adjustments can improve conversion performance.

    It would be valuable to allow hosts to:

    • Customize the booking button text, or

    • Select from preset options like Book Now, Reserve Now, or Secure Your Stay

    Giving hosts control over this element would support better conversion testing and brand alignment.

    If you believe booking language affects conversion on your direct site, please consider upvoting.

  • Coral Aurora

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    Jan 2, 2025

    Allow emails to come from the brand and not Hospitable. Guests do not know your brand. We should be getting the contact info for leads that don’t book.