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Ability to edit reviews earlier in the stay

We would love to see the ability to begin editing our review before the guest stay is completed, or even early the day of checkout (through their stay would be ideal). Of course the review would not be submitted until after the guest checks out. I have multiple properties and it would be helpful to be able to make notes about positive or negative experiences as they occur, rather than trying to remember to add something to the review after the fact. This would enable me to provide more personalized feedback in my review. The way it is, something has to be extreme for me to remember to go back and find that persons chat after all the chat has been resolved.

Status: Backlog10 comments

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Comments10

  • Red Spool

    •

    Jun 9, 2025

    Yes absolutely, I came to make the same request.

  • Ivory Gust

    •

    Jul 20, 2025

    PLEASE DO THIS!

    It’s annoying to have to wait til hospitable queues the review to make changes to a review or delay a review. It forces the user to actively stay on top of things which breaks pattern from Hospitable’s convenient set it and forget it approach in so many other areas. Fpr example, when dealing with bad guests I often have so many other things I have to do and I’d prefer to just be able to right into hospitable and write their review, set it, and delay it, rather than wait til Hospitable sends me an email that a review is ready and constantly worry about missing the opportunity to delay the review or not warn other hosts about a bad guest.

  • Ivory Gust

    •

    Jul 20, 2025

    p.s. the product team may want to do a sweep here. There are other feature requests around this that aren’t merged. I think this is a wider request than you all may realize.

  • Black Pumpkin

    •

    Nov 11, 2025

    Need flexibility to do this at anytime when it’s fresh. Updating only after they checked out is stale and more friction.

  • Emily Tunggala

    Team•

    May 5, 2025

    Hi @Mycozyhome ! Thanks for sharing this idea! I wanted to make sure you were aware of our AI review feature? If you aren’t using any active review rules, we’ll use AI to propose a personalized review suggestion that you can simply review and approve before sending!

    You can read more about it here:

    https://help.hospitable.com/en/articles/9394127-how-can-i-use-ai-to-publish-reviews-for-my-airbnb-guests

    • Rose Beaver

      •

      Nov 28, 2025

      Hi, that doesn’t solve the issue at hand. We can’t edit the AI review or mark it to delay until the end until the guest has checked out. That requires hosts to remember to manually come back after the guest checks out (and not even right when they checkout, you have to wait until the review period is generated later that day). This leaves a small window of time for the host to come back and edit the review before it is automatically sent. Usually ends up being that we automatically review the guest and risk them getting an extra prompt to review us when we knew there were issues.

  • Violet Lizard

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    Dec 1, 2025

    PLEASE PRIORITIZE THIS REQUEST! I need to disable auto review early before the stay ends but Hospitable doesn't allow me to do so, which creates more admin work for me. Guesty has this feature. The feature shouldn't be hard to build.

  • Violet Lizard

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    Dec 1, 2025

    I used to use this feature on Guesty. It's inconvenient that Hospitable doesn't have it. This is your low hanging fruit to reduce user pain.

  • Coffee Mug

    •

    Sep 28

    •

    Merged request

    •

    1 vote

    Lack of transparency when guest reviews appear for host to review

    Goal 

    Once a guest has checked out, I would like to have the ability to quickly submit a review regarding a guests stay, typically regarding something negative that occurred.  

    Challenge

    Shortly after the guest checkouts, I receive photos, videos and complaints from the cleaning team about the poor state the guest left the house. I want to take quick action and make sure that their review reflects this, but this part of the process is delayed and opaque. It’s not clear when this review will be made available to edit. 

    Workaround 

    I usually set an alarm or some kind of reminder to check back later, I have to remember to keep checking for the guest I want to leave a harsh review for. 

    • Andrew Schorr

      Team•

      Sep 28

      YES. I’m trying to get this on our roadmap for November, so hosts can pull an automated 5-star review as soon as a reservation is created.