Sync guest phone numbers to Mailchimp via integration
Problem statement:
- The current Mailchimp integration only syncs email addresses, not phone numbers
- 99% of guests come from Airbnb and Booking.com, which don't reliably share emails
- This makes the integration largely ineffective for building a usable contact list
Current workaround:
- Exporting guest data (including phone numbers) as CSV from Hospitable Metrics
- Manually importing phone numbers into Mailchimp
Impact:
- Time-consuming manual work to maintain contact lists
- Inability to leverage phone numbers for marketing campaigns
- Limited effectiveness of the Mailchimp integration for this use case
Proposed solution:
- Extend the Mailchimp integration to sync guest phone numbers in addition to email addresses
Unlock:
- Automatic syncing of both emails and phone numbers to Mailchimp
- Ability to build and use a reliable contact list for marketing campaigns
- Full utilization of the Mailchimp integration for this business
Status: Backlog
This request was merged into another request
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