Sync guest phone numbers to Mailchimp via integration

Problem statement:

  • The current Mailchimp integration only syncs email addresses, not phone numbers
  • 99% of guests come from Airbnb and Booking.com, which don't reliably share emails
  • This makes the integration largely ineffective for building a usable contact list

Current workaround:

  • Exporting guest data (including phone numbers) as CSV from Hospitable Metrics
  • Manually importing phone numbers into Mailchimp

Impact:

  • Time-consuming manual work to maintain contact lists
  • Inability to leverage phone numbers for marketing campaigns
  • Limited effectiveness of the Mailchimp integration for this use case

Proposed solution:

  • Extend the Mailchimp integration to sync guest phone numbers in addition to email addresses

Unlock:

  • Automatic syncing of both emails and phone numbers to Mailchimp
  • Ability to build and use a reliable contact list for marketing campaigns
  • Full utilization of the Mailchimp integration for this business

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Upvoters
Status

New

Board

πŸ’‘ Feature requests

Date

About 2 hours ago

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