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You need to fix the “back up code” message issue for locks. My lock and my wireless signal are fine. Hospitable is the issue. My guests are getting confused and annoyed. I am on the verge of switching back to Guesty. This is ridiculous.

1 comment

This request was merged into another request

Comments1

  • Emily Tunggala

    Team•

    Dec 22, 2025

    Hi @Jessica DeVita, thanks for sharing your feedback with us. We see you’ve been working with our support team as well. I’m going to merge this with a similar request to have more control over the code communication.