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Task View

the task view should be visible along side of the occupancy view. they are split now and hard to toggle back and forth. also when you click on new task day is never correct it grabs the day before and you have to change it. also remove military time as or at least give us option to us 12 hour format. finally, when a team member replays to a task and says “yes” you cannot see what property they said yes to. makes it really hard to keep track. overall this task feature seems weak and I may have to find another solution to keep track or cleanings and maintenance

Status: Backlog4 comments

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Comments4

  • Lavender Vacuum

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    Apr 3

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    Merged request

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    1 vote

    Simplify Task Creation without Calendar and add Photos

    Tasks should be much easier to create and view.

    I think having its own tab and a simple + button to then select the property and even device if it’s time sensitive to choose start/stop vs non urgent so the assignee can go when convenient based on availability.

    I think going to calendar each time is a lot of work and it’s difficult to even navigate to if we use it consistently.

    Additionally it’s super important to have ability to add photos and even video if possible to show/explain problem.

  • Beige Rain

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    Jan 29

    On the calendar view of a property, select the Task Tab, then pick a date 2/14. When you then go through and after you select your cleaner the date jumps to 2/13? If you don't catch this every-time you make mistakes. My question is Why does it grab the day before the one I selected. I also feel this process is quite cumbersome. Too many steps to set up a cleaning. It used to be much simpler and cleaner.

    My bigger complaint is that I have to toggle to Task to see tasks and and toggle back to Occupancy. Can we have a button to allow tasks and occupancy to be seen together. It would just be nice to have it all in one place.

    I do have the 12 hour format selected. when you go through the task process and get all the way to “Review your cleaning task” it jumps back to 24 hour format?

    To be more clear about the return notification from a team member when a task is sent to them, yes, date time and address should be visible so we can confirm the correct property and date has been approved. We might task out 20 cleanings at time and we get 20 replays that have no information to tie them back to.

    thanks for your help and consideration for all of this.

  • Andrew Schorr

    Team•

    Jan 29

    Hi @Jen Singer thanks for the feedback! The accept/reject is a brand new feature; it’s not even available to many hosts yet. We’ll incorporate your feedback as we refine it now. Lots of updates and improvements coming over the next several weeks!

    We’ll update the notifications today to make sure the property name is clearly communicated in the subject and body of the notification you receive when your teammate accepts or rejects a task. Great catch!

    For this feedback: “when you click on new task day is never correct it grabs the day before and you have to change it”. Where are you seeing that? I’m having trouble locating the issue.

    For 12hr or 24hr time format, you can control that from your general preferences:

    https://my.hospitable.com/settings/general

    • Beige Rain

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      Jan 30

      On the calendar view of a property, select the Task Tab, then pick a date 2/14. When you then go through and after you select your cleaner the date jumps to 2/13? If you don't catch this every-time you make mistakes. My question is Why does it grab the day before the one I selected. I also feel this process is quite cumbersome. Too many steps to set up a cleaning. It used to be much simpler and cleaner.

      My bigger complaint is that I have to toggle to Task to see tasks and and toggle back to Occupancy. Can we have a button to allow tasks and occupancy to be seen together. It would just be nice to have it all in one place.

      I do have the 12 hour format selected. when you go through the task process and get all the way to “Review your cleaning task” it jumps back to 24 hour format?

      To be more clear about the return notification from a team member when a task is sent to them, yes, date time and address should be visible so we can confirm the correct property and date has been approved. We might task out 20 cleanings at time and we get 20 replays that have no information to tie them back to.

      thanks for your help and consideration for all of this.