Problem statement
Hosts cannot add reference photos to checklist items for Hospitable Tasks. This makes it difficult to communicate visual expectations to teammates (e.g., cleaners) about how a space should look after completing a task.
Current workaround
Hosts must either:
Verbally explain expectations or send photos separately via text/email
Rely on teammates to upload photos after the fact (rather than providing reference images upfront)
Use Marketplace Cleanings instead of Hospitable Tasks to access photo functionality
Impact
Teammates may not understand the expected standard without visual guidance
Increased back-and-forth communication to clarify expectations
Inconsistent cleaning quality across different teammates
Hosts cannot leverage their own team for tasks that require visual reference
Proposed solution
Allow hosts to upload photos to checklist items in Hospitable Tasks, similar to how Marketplace Cleanings currently support multiple images per checklist item. These photos would be visible to teammates in the Tasks app before they complete the task.
Unlock
Hosts would be able to:
Set clear visual standards for their teammates
Reduce miscommunication and rework
Achieve consistent quality across all cleanings and tasks
Fully utilize Hospitable Tasks without needing to switch to Marketplace Cleanings for photo support
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Backlog
π‘ Feature requests
Operations
5 months ago
Get notified by email when there are changes.
Backlog
π‘ Feature requests
Operations
5 months ago
Get notified by email when there are changes.