Backlog
Whatsapp integration for Operations
Ability to communicate with teammates via Whatsapp would be a great addition to the email and SMS methods that are currently supported.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Whatsapp integration for Operations
Ability to communicate with teammates via Whatsapp would be a great addition to the email and SMS methods that are currently supported.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Show original dates in Team "Alteration" and "Task Updated" Notificati
Right now when we send an alteration notification only the new dates are shown. It would be beneficial to show the original dates so that any team member may be able to go back and adjust their schedule. For larger hosts with many properties this would be a great benefit. This could be a short code or automatically added.
π‘ Feature requests
almost 3 years ago
Guest experience
Backlog
Show original dates in Team "Alteration" and "Task Updated" Notificati
Right now when we send an alteration notification only the new dates are shown. It would be beneficial to show the original dates so that any team member may be able to go back and adjust their schedule. For larger hosts with many properties this would be a great benefit. This could be a short code or automatically added.
π‘ Feature requests
almost 3 years ago
Guest experience
Next
Ability to have a teammate indicate they cannot preform a task and have it reassigned
If a cleaner for example cannot preform a task, it would be great if they could indicate that and the task could be reassigned, triggering new notification rules to the new task owner.
π‘ Feature requests
almost 3 years ago
Operations
Next
Ability to have a teammate indicate they cannot preform a task and have it reassigned
If a cleaner for example cannot preform a task, it would be great if they could indicate that and the task could be reassigned, triggering new notification rules to the new task owner.
π‘ Feature requests
almost 3 years ago
Operations
Next
Create inbox or other solution, so communication with operations team can be seen in one place
For example replies to SMS messages can be seen in a single place.
π‘ Feature requests
almost 3 years ago
Operations
Next
Create inbox or other solution, so communication with operations team can be seen in one place
For example replies to SMS messages can be seen in a single place.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Send Daily Digest email to specified team members and/or users
Hospitable should have the ability to send Daily Digest email to specified teammate and/or users. Also, users should have the ability to specify which time it should be sent to that teammate/user.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Send Daily Digest email to specified team members and/or users
Hospitable should have the ability to send Daily Digest email to specified teammate and/or users. Also, users should have the ability to specify which time it should be sent to that teammate/user.
π‘ Feature requests
almost 3 years ago
Operations
Next
Consolidate User management and Operations Teammates together
Currently, Hospitable has two areas to involve teams (for example cleaning people). One is "Teammates" under Operations, which is focused on sending email and SMS notifications. User management was also released to allow invited people to access your Hospitable account (and have access to the Calendar, and other areas of the product. This item would be supporting the consolidation of User management and Operations teammates together, to improve the ease to include your teams to Hospitable, to both receive notifications and get access to your Hospitable account together.
π‘ Feature requests
almost 3 years ago
Operations
Next
Consolidate User management and Operations Teammates together
Currently, Hospitable has two areas to involve teams (for example cleaning people). One is "Teammates" under Operations, which is focused on sending email and SMS notifications. User management was also released to allow invited people to access your Hospitable account (and have access to the Calendar, and other areas of the product. This item would be supporting the consolidation of User management and Operations teammates together, to improve the ease to include your teams to Hospitable, to both receive notifications and get access to your Hospitable account together.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Task rule conditions: same day turnover
Have the ability to set conditions for task rules, such as whether there is a same-day check-in for a check-out task. A sample use case would be that a task to close the room is needed if there is no same day turnover).
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Task rule conditions: same day turnover
Have the ability to set conditions for task rules, such as whether there is a same-day check-in for a check-out task. A sample use case would be that a task to close the room is needed if there is no same day turnover).
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Operations notification rules to have setting for specific reservation duration or last minute bookings
Similar to scheduled messages for guests, the user should have the option to set a specific duration for an Operations notification, and/or the option to exclude last minute bookings
π‘ Feature requests
almost 3 years ago
Notifications
Backlog
Operations notification rules to have setting for specific reservation duration or last minute bookings
Similar to scheduled messages for guests, the user should have the option to set a specific duration for an Operations notification, and/or the option to exclude last minute bookings
π‘ Feature requests
almost 3 years ago
Notifications
Backlog
Improved task summary emails
A recurring email similar to the Daily Task Summary that gets sent to teammates a few days before the start of the week that shows them all check-ins and check-outs across propertiesβto help them plan more.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Improved task summary emails
A recurring email similar to the Daily Task Summary that gets sent to teammates a few days before the start of the week that shows them all check-ins and check-outs across propertiesβto help them plan more.
π‘ Feature requests
almost 3 years ago
Operations
Next
Inventory management
Weβd love to see an inventory management feature added to Hospitable to help streamline operations across our properties. Hereβs what weβd find most useful: 1. Barcode scanning via mobile to track and perform stocktakes of items like furnishings, consumables, cleaning supplies, linen, and products for sale. 2. Ability to assign item locations (e.g., under-stair cupboard, cleaning caddy, bedroom drawer) to help teams locate things quickly. 3. Support for multiple inventory categories β furnishings, consumables, linen, cleaning products, and items available for guests to purchase. 4. Ability to set minimum stock levels and receive alerts or tasks when restocking is required. 5. Mobile-first design so cleaners or property managers can update inventory on the go during turnovers. 6. Optional reporting or export feature to track consumption, loss, or movement between properties.
π‘ Feature requests
over 1 year ago
Operations
Next
Inventory management
Weβd love to see an inventory management feature added to Hospitable to help streamline operations across our properties. Hereβs what weβd find most useful: 1. Barcode scanning via mobile to track and perform stocktakes of items like furnishings, consumables, cleaning supplies, linen, and products for sale. 2. Ability to assign item locations (e.g., under-stair cupboard, cleaning caddy, bedroom drawer) to help teams locate things quickly. 3. Support for multiple inventory categories β furnishings, consumables, linen, cleaning products, and items available for guests to purchase. 4. Ability to set minimum stock levels and receive alerts or tasks when restocking is required. 5. Mobile-first design so cleaners or property managers can update inventory on the go during turnovers. 6. Optional reporting or export feature to track consumption, loss, or movement between properties.
π‘ Feature requests
over 1 year ago
Operations
Backlog
Ability to create custom roles for an Operations Teammate
A user may want to create additional roles such as Chef, Masseuse, etc
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Ability to create custom roles for an Operations Teammate
A user may want to create additional roles such as Chef, Masseuse, etc
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Assign tasks to multiple teammates
For bigger jobs and anytime teammates work on a team for a single tasks, users should be able to assign a task to more than one teammate.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Assign tasks to multiple teammates
For bigger jobs and anytime teammates work on a team for a single tasks, users should be able to assign a task to more than one teammate.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Allow hosts to control the information shared with teammates using the ical links
"Provide option (or additional iCal link) that limits sensitive information with teammates, such as guest contact info, in iCal link/calendar".
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Allow hosts to control the information shared with teammates using the ical links
"Provide option (or additional iCal link) that limits sensitive information with teammates, such as guest contact info, in iCal link/calendar".
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Teammate availability for more efficient task assignment
It would be great if team members could create their own calendar or import a calendar that would allow them to be assigned tasks based on availability.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Teammate availability for more efficient task assignment
It would be great if team members could create their own calendar or import a calendar that would allow them to be assigned tasks based on availability.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Operations: Tasks remain on dashboard until end of day
Keep the upcoming tasks on the Hospitable dashboard until midnight of the day of the task so that managers and cleaners can see them even after the task start time has passed.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Operations: Tasks remain on dashboard until end of day
Keep the upcoming tasks on the Hospitable dashboard until midnight of the day of the task so that managers and cleaners can see them even after the task start time has passed.
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Color-code teammate icons on the task calendar
Color-coding icon attached to the task in the task calendar, to visually distinguish between different cleaners, so that I may better balance the workload amongst my team at a glance.
π‘ Feature requests
9 months ago
Operations
Backlog
Color-code teammate icons on the task calendar
Color-coding icon attached to the task in the task calendar, to visually distinguish between different cleaners, so that I may better balance the workload amongst my team at a glance.
π‘ Feature requests
9 months ago
Operations
Backlog
Permissions: Hide guest names to comply with GDPR
Hide the guest names in the reservation calendar to comply with GDPR. I donβt wanna share all guest names with my 3rd party cleaning service
π‘ Feature requests
over 2 years ago
User management
Backlog
Permissions: Hide guest names to comply with GDPR
Hide the guest names in the reservation calendar to comply with GDPR. I donβt wanna share all guest names with my 3rd party cleaning service
π‘ Feature requests
over 2 years ago
User management
Backlog
Ability to create a one-off task under operations
*It would not need to be tied to a specific reservation
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Ability to create a one-off task under operations
*It would not need to be tied to a specific reservation
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Change task titles on iCal feed
Have the ability to modify the event names or titles in the iCal for tasks
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Change task titles on iCal feed
Have the ability to modify the event names or titles in the iCal for tasks
π‘ Feature requests
almost 3 years ago
Operations
Backlog
Custom Upsell Triggers Task
Since custom upsells usually typically create a task, it would be great to automatically assign a task to teammate. For exampleβ¦we would like to offer guests the ability to order and have bundles of firewood delivered. If guest orders firewood, would be great to assign to the firewood delivery vendor so they can deliver it.
π‘ Feature requests
about 1 year ago
Upsells
Backlog
Custom Upsell Triggers Task
Since custom upsells usually typically create a task, it would be great to automatically assign a task to teammate. For exampleβ¦we would like to offer guests the ability to order and have bundles of firewood delivered. If guest orders firewood, would be great to assign to the firewood delivery vendor so they can deliver it.
π‘ Feature requests
about 1 year ago
Upsells