Ability to communicate with teammates via Whatsapp would be a great addition to the email and SMS methods that are currently supported.

Right now when we send an alteration notification only the new dates are shown. It would be beneficial to show the original dates so that any team member may be able to go back and adjust their schedule. For larger hosts with many properties this would be a great benefit. This could be a short code or automatically added.

If a cleaner for example cannot preform a task, it would be great if they could indicate that and the task could be reassigned, triggering new notification rules to the new task owner.

For example replies to SMS messages can be seen in a single place.

Hospitable should have the ability to send Daily Digest email to specified teammate and/or users. Also, users should have the ability to specify which time it should be sent to that teammate/user.

Currently, Hospitable has two areas to involve teams (for example cleaning people). One is "Teammates" under Operations, which is focused on sending email and SMS notifications. User management was also released to allow invited people to access your Hospitable account (and have access to the Calendar, and other areas of the product. This item would be supporting the consolidation of User management and Operations teammates together, to improve the ease to include your teams to Hospitable, to both receive notifications and get access to your Hospitable account together.

Instead of having to choose between the primary and cohost account for each message, it would streamline operations to allow a default to be chosen.

Some users would like to have the ability to narrow down the scope of platforms that a task rule or notification rule will be triggered for. An example use case would be when they want to setup a payment collection reminder for direct bookings.

Allow users to set up an SMS/email notification in Operations whenever a request to book is made on direct and any other platform

Have the ability to set conditions for task rules, such as whether there is a same-day check-in for a check-out task. A sample use case would be that a task to close the room is needed if there is no same day turnover).

Allow Owner, Manager, Laundry, and Concierge teammates to be assigned to tasks

Hosts could benefit from the ability to set up a messaging rule that is triggered when a Guest uses a smart lock code. This way hosts can follow up with Guests as soon as they check-in and make sure that everything is good at the unit. This messaging rule could be triggered by the 'code used' Smart device notification.

I'd love to be able to toggle ON the bad review feature for a guest during their stay when I can sense they're not having a good experience. When managing several properties its difficult to remember "When Bob checks out in 12 days I need to toggle ON bad review within the 24 hours airbnb review window". This is a huge manual task and this would be a huge stress eliminator for me.

Users can currently receive replies to automated SMS' sent to teammates, but can not respond to said replies via the platform. Would be great to implement this.

Create a new notification rule to trigger a new email or SMS to teammates, as soon as a new review has been received from a guest.

This could be helpful for users who work with a team and only want to receive certain kind of notifications (e.g. bookings) while the rest go out to the team (e.g. messages from guests staying)

We’d love to see an inventory management feature added to Hospitable to help streamline operations across our properties. Here’s what we’d find most useful: 1. Barcode scanning via mobile to track and perform stocktakes of items like furnishings, consumables, cleaning supplies, linen, and products for sale. 2. Ability to assign item locations (e.g., under-stair cupboard, cleaning caddy, bedroom drawer) to help teams locate things quickly. 3. Support for multiple inventory categories – furnishings, consumables, linen, cleaning products, and items available for guests to purchase. 4. Ability to set minimum stock levels and receive alerts or tasks when restocking is required. 5. Mobile-first design so cleaners or property managers can update inventory on the go during turnovers. 6. Optional reporting or export feature to track consumption, loss, or movement between properties.

Problem statement Hosts cannot add reference photos to checklist items for Hospitable Tasks. This makes it difficult to communicate visual expectations to teammates (e.g., cleaners) about how a space should look after completing a task. Current workaround Hosts must either: Verbally explain expectations or send photos separately via text/email Rely on teammates to upload photos after the fact (rather than providing reference images upfront) Use Marketplace Cleanings instead of Hospitable Tasks to access photo functionality Impact Teammates may not understand the expected standard without visual guidance Increased back-and-forth communication to clarify expectations Inconsistent cleaning quality across different teammates Hosts cannot leverage their own team for tasks that require visual reference Proposed solution Allow hosts to upload photos to checklist items in Hospitable Tasks, similar to how Marketplace Cleanings currently support multiple images per checklist item. These photos would be visible to teammates in the Tasks app before they complete the task. Unlock Hosts would be able to: Set clear visual standards for their teammates Reduce miscommunication and rework Achieve consistent quality across all cleanings and tasks Fully utilize Hospitable Tasks without needing to switch to Marketplace Cleanings for photo support

Have the ability to assign a task to a specific reservation, rather than automatically assigned to the closest check-in.